My work is difficult to measure.
Assessing Workplace Intangibles:
Techniques or Understanding

Ratios or relationships?
Hard facts or human factors?
Improve financial results with intangible forces.

Can workplace changes really improve the bottom line?

With an adequate understanding of human behavior, they can. For decades, business professionals have relied on the numbers - production costs, revenue reports, and capacity quotas. But in the age of knowledge work, some costs aren't called out on the balance sheet. And some assets are hidden behind the bottom line.

Hard facts just don't hold all the answers.

Some issues can best be understood in the context of relationships. In the workplace, an intricate web of interrelated human factors, diverse relationships, and intangible forces lies beyond the financial statements.

This paper looks at the profound influence physical space can have on human behavior, and how small changes in the workplace can effect big changes in behavior and attitude. It explores how these behaviors and attitudes, in turn, may affect the strength and integrity of an organization. These intangible forces may be stronger indicators of long-term success than this quarter's financial results.

And how they just might affect the bottom line.

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